International conditions of trade

Ordering and payment

In order to shop on www.babydk.dk you need to hand over following informations: Name, Address, Phone number and email, before your goods will be send.

When you have ordered an item from our shop, you will receive an email to confirm, that we have received your order. Your item will not be send before you receive an other email with your final order confirmation.

When you receive your orderconfirmation, your goods are on your way and payment have been made.

Unless anything else is given, all prices is danish DKK and include 25% VAT.

 

Freight and shipping

Delivery prices for the following countries.

PostNord international

Price Zone 1: 150 DKK / 19 Euro

Price Zone 2: 75 DKK / 10 Euro

Price Zone 1

Finland, Fareo Islands, Greenland, Norway, Swiss.

Price Zone 2

Belgium, Germany, Luxembourg, Netherlands, Sweden.

If your country isn’t in the above Price zones handled by PostNord international, we ship using DHL Express at prices between 20-24 Euros depending on which country delivering to. Please don’t hesitate to contact our CustomerService for further information. Use this contact form. Click Here

Delivery

So forth we recieve your order before 1 o´clock PM, danish time, we will handle your order within the same day.

Order cancellations

All order cancellations will be imposed with a handlingfee on 39 DKK / 6 Euro.

Return & replacement

You may return most unopened goods within 14 days of delivery. This on condition that the goods are in unused shape and you can show an original and valid invoice on the item.

All returns are to be shipped directly to our warehouse and all return cost are on buyer.

If you wish to return, please put the goods soundly in a bag or box and send it with your invoice to following address:

  

Babydk

Havkærvej 5

8381 Tilst

Danmark

Failed goods

 

Have you recieved a broken item or with other missings please contact our CustomerService on this contactform HERE

Please remember to attach an photo of the problem and note your order number.

We will get back to you with a solution within 24 hours.

Giftwrapping

Do you wish your items wrapped for christmas or birthday, please note this in the comment to your order, and we will wrapped it for you. Off course FREE of charge.

Personal data

Cookies

We use cookies, pixels, and other technologies (collectively, “cookies”) to recognise your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes.

You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

Logstatistic  

We always want to make sure our user experience and functionality are on top. Therefore we use logstatistic on our website www.Babydk.dk. This means, that we have a system which collect information about forexample how many users there are on the website, where the users are coming from and where the users leave the website etc. If you have an account at Babydk or an user by other means hand over his or hers name, address, or other informations in connection to a purchase on Babydk.dk. The logstatistic will follow the user on the site.

The collected data will always only be used in terms of making higher userfriendliness on the website and personalized marketing in terms of this.

In order to make a purchase on www.babydk.dk you will have to register following personal data: Name, address, phone number and email.

All collected personal data are recorded at Babydk and stored by our Hosting partner.

We record personal data with the purpose of being able to deliver the purchased goods to you. When we collect personal data on our website, we always assure it only occur with your permission. And in a way where you are informed about exactly which informations there are being recorded and why.

Informations are not leased to third party and no sensitive informations are recorded.

As registered at Babydk, you always have the right to make an objection against the registration, and to get insight to which information is registered on you. Theese rights are by GDPR and all inquiry’s must be noted by email to Babydk by this link to CustomerService.

Marketing

The e-mail-address and phonenumber used in connection to purchase on www.babydk.dk can by Babydk.dk be used to market corresponding items or services to buyer by email, SMS or other medias.

Buyer will receive newsletters, when buyer check the box “ja tak” during a purchase through the checkout. The newsletter contains competitions, news, inspiration, special offers etc. Buyers information’s are not leased. Buyer can always unsubscribe to the newsletter, in the email or on “min side” if you are registered as a user on the site. Or you can contact Babydk CustomerService on phone or email.

 

Customs

All goods send to countries outside EU imposed with custom, the custom fee rely at all time on buyer and not Babydk.dk

Change of conditions

Babydk always have the right to change the present conditions. The all-time applicable conditions are available on Babydk.dk

Legal terms

Purchases by Babydk.dk, linked to the above mentioned conditions are subject to danish law.

CustomerService

If you have any questions linked to a purchase or other thing you are always welcome to contact our customer service phone +45 53 86 05 50 i the period mon-friday 8:00 am – 4:00 pm danish time.


www.Babydk.dk is owned and operated by Babydk ApS, VAT no.: 38735640, Havkærvej 5  8381 Tilst – Denmark – Phone +45 53 86 05 50.

Theese conditions are linked to purchase of goods on www.Babydk.dk delivered to countries inside/ outside the eu regarding to our country overview. Are your country not on the list, contact our customer service.